There were 5 people walking around and 2 people at the register helping a family. I was in line for 30 minutes until someone else came to help me. It took 5 minutes to help me. I didn’t understand how it took 30 minutes to help the other people.

Not helpful at the counter. Had proof of insurance but would not let us leave without purchasing their insurance!

did not have my car at rental time gave me a van but a banged up one long wait because I booked outside of green motion web site but was pleased with the experience. took more than 1 hr to get on the road. from arrival at airport. waited 45 minutes for shuttle. then at the rental desk at least 30 minutes. ladies who helped me tried to get through it as quick as they could and were very nice.

Charged an additional unlisted $220 for insurance deductible.... Straight robbery. According to the counter clerk it was not an optional fee. Will never use this service agai.

We had to get extra insurance that never show when we book. The staff was kinda aggressive when we dinied some options she mentioned. Inside car, windows are dirty. They didn't clean it.