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Live chat Email us Service Code: 4911959308
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Not the best experience

Reviewed: Sun, Mar 17, 2019
About Advantage: 5.3 /10
wanted a intermidiaire and got a minivan with high cost gas! With so much scratches + a breach in winchield!! The guy at the counter was so unfriendly we arrived at noon and there is no more intermediaire car! Wanted so much to sell us a vus for 10$ more a day...we refused again and again finally he gave us the minivan no extra cost even if we didnot wanted this kind of car because cost more of gas...anyway like I said many times we didnot have a choice! Usually, we rent cars for almost 20 years, we can choose the cars at the parking lot and they are all nice, clean, like brand new...but not this time! No choice...dirty outside and inside...and full of scratches! Never seen that before ! So much that we took a video to be sure not to miss a spot! But we did, while driving to our hotel we find a star breach in the windchield! Again never experienced it before...again another video was done at our arrival at our hotel to make sure that they didnot try to put that on us. So we were nervous all our vacation that we would have futur problems with the company after drop off . At the drop off the guy was nice and said not to worry but still...hope not to hear about this company. Finally, they took a deposit of 200$ again first time for us to experience that So...if we can avoid that company we will in the futur
About QEEQ: 7.0 /10
Intermediate | Kia Forte 2 Doors or similar

Relevant Reviews on Advantage Phoenix International Airport

T.Henke

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Full-Size | Toyota Camry or similar
Reviewed: Thu, Oct 10, 2019
“PISS POOR”
About Advantage: 4.0 /10
No, I was expecting a Toyota Camry. The Outlander and other options were not an equivalent product. At High way speeds the Outlander is noisy to a point you had to turn up the radio. The vehicle was beat up and missing body parts. Upon arrival the car was filthy and I made the center wash the vehicle before I would accept it. The Outlander had a 50% less fuel economy than the Camry expected. This is a classic example of bait and switch to the consumer. I NEVER RECEIVED A FINAL INVOICE FOR THIS RENTAL

N.Lemachko

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Full-Size | Toyota Camry or similar
Reviewed: Sun, Apr 7, 2019
About Advantage: 9.7 /10
Service was very good. It was fast and I had no problems. Prices were reasonable and I was pleased overall.
About QEEQ: 10.0 /10

kumar

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Mini Van | KIA Sedona or similar
Reviewed: Sat, Mar 23, 2019
About Advantage: 10.0 /10
I will rent again
About QEEQ: 10.0 /10

S.Graham

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, Mar 20, 2019
“Counter Service Terrible!”
About Advantage: 5.7 /10
I had prepaid for the rental. I still waited in line for 50 minutes. The Advantage staff member (Kenny) was not informative. I was very rushed through the process. Nothing was explained! If I don't initial and sign as directed I won't be able to rent the car? I was past an hour into the process by then and did not feel like starting over. I over paid $30.00 for the refueling because I refueled the vehicle before I returned it. The Refuel Purchase Option was not explained! I was just told to initial. I will not deal with Advantage again!

P.Warren

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Sun, Mar 3, 2019
“You get what you pay for!”
About Advantage: 4.3 /10
I stood in line for over 45 minutes to get checked in to rent my car. There were 38 people in line and (3) THREE people at the service counter. Every person took approximately 15 minutes to get checked in!!! It was exhausting! Then trying to navigate the return was was even more disastrous!

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