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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+351-304500663
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+55-6140426960
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2572492115
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2572492115
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Appalling customer service from Easirent.

Reviewed: Tue, Sep 21, 2021
About Easirent: 6.0 /10
I have never left a review before (good or bad) but my experience with Easirent was so bad I had to. After experiencing an issue with my credit card I was forced to pay for added insurance that I didn't want, with no help or flexibility or suggestions from the counter staff at all, who was visibly delighted to be taking an extra £120 for a service I didn't need or want (despite me offering to pay the full £1600 deposit instead). Later, when trying to contact Easirent to confirm drop off / shuttle arrangements (on a Friday morning) no one answered any of the phone lines, despite multiple attempts throughout the day. On arriving at drop-off, we were told 'the driver hasn't turned up today, so you'll have to get yourself to the airport' - no hint of paying for the taxi, or even calling a taxi on our behalf. Genuinely the worst customer service of any kind I have ever received. I hope my experience was a one-off, but I somehow doubt it.
About QEEQ: 8.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on Easirent in United Kingdom

D.Williams

View more >
Compact | Hyundai i30 or similar
Reviewed: Thu, Aug 1, 2019
“Great service but pick n drop off outwith airport”
About Easirent: 8.3 /10
George in Glasgow was magnificent Car was good Pick up and drop off need to be made clearer Overall good
About QEEQ: 9.0 /10
Just hadn’t expected pick up out of airport - other than that was all good

HHacking

View more >
Compact | Ford Focus or similar
Reviewed: Tue, Jul 16, 2019
About Easirent: 4.3 /10
car is cheap; but car is in poor condition. one tyre slow leaking, one mirror case missing.
About QEEQ: 10.0 /10

Pissed

View more >
Mini | Toyota Aygo or similar
Reviewed: Mon, Jul 15, 2019
“Never had such a terrible experience, ever!”
About Easirent: 3.0 /10
Terrible terrible service from the London Stansted office. They tried so hard to rip me off as much as they could.

S.Rodgers

View more >
Standard | Volkswagen Passat or similar
Reviewed: Sun, May 26, 2019
About Easirent: 9.0 /10
We had a flat tire and had to make calls to four different agencies, starting with the rental site in Glasgow, before we got a new tire. It would have been much easier and faster if a spare tire was in the car. The kind gentleman who finally brought us a new tire said it was a frequent issue with rental cars.
About QEEQ: 7.0 /10

C.McGagh

View more >
Economy | Ford Fiesta or similar
Reviewed: Fri, Mar 29, 2019
“Dead easy.”
About Easirent: 10.0 /10
Didn't realise that company not actually based within the airport but that didn't actually matter as we were picked up (and dropped back off) quickly and easily by staff. Aaron was really helpful and process was quick and easy. Returned car early without any problems.
About QEEQ: 10.0 /10

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