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Live chat Email us Service Code: 2666547339
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Reviewed: Fri, Jul 8, 2022
About Routes: 7.0 /10
Terrible experience
About QEEQ: 10.0 /10
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with more details and related document so we can better assist you. Thank you for your understanding and help.
Small SUV | Nissan Rogue or similar

Relevant Reviews on Routes in United States

Marjorie Nelly

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Reviewed: Mon, Mar 11, 2019
About Routes: 2.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Aug 11, 2019
“Fast service, unfriendly staff”
About Routes: 9.0 /10
Car was great, fast service, but the customer service at the pickup lacked friendliness and warmth. Appreciate not being upsold.
About QEEQ: 10.0 /10

T.Markoz

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Large SUV | Dodge Durango or similar
Reviewed: Fri, May 31, 2019
“No issues”
About Routes: 10.0 /10
We waited long for pick up it was understandable because they were crazy busy and we arrived at lunch time.
About QEEQ: 8.0 /10
No

L.Domingos

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Economy | Toyota Yaris or similar
Reviewed: Tue, May 21, 2019
“Booking process easy, in person experience not at all pleasant”
About Routes: 6.7 /10
Had to wait well over an hour on pick up, staff was not overally friendly, could have provided our upgrade free of charge due to unreasonable wait time, and shuttle driver not pleasant. Refused to drop us off at hotel as shuttle only goes to hotel, we drive RIGHT passed our hotel to go to airport which meant having to wait for hotel shuttle with 2 small kids to get back to hotel.
About QEEQ: 8.0 /10
Easy to book with the nest rate.

E.AUGUSTINE

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Intermediate | Honda Civic or similar
Reviewed: Sat, Apr 13, 2019
About Routes: 8.0 /10
THEY HAVE ONLY 2 STAFF TO ASSIST THE CUSTOMERS, THEY TAKE CARE OF BOTH ICK UPS AND DROP OFF, HENCE IT TAKES LONGER TO BE SERVED. i BELIEVE THE AGENTS ARE OVER WORKED THEY APPEARED NOT TO BE IN SERVICE MODE, JUST TAKE THE CAR AND MOVE ON KIND .. ANY WAYS ONCE i GREETED THE AGENT AND BROKE ICE , I COULD SEE SOME SMILES, THIS WAS GOOD ENOUGH FOR ME . SUNPASS TOLL WAS VERY EXPENSIVE, USUALLY CAR RENTAL COMPANY CHARGED 8$ ROUTES CHAGED ME 11$ PER DAY.
About QEEQ: 8.0 /10

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