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Live chat Email us Service Code: 9612986036
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Routes need to have the cars with stepney tire.

Reviewed: Thu, Feb 28, 2019
About Routes: 8.0 /10
The Kia rental didn't have spare tire. The tire blew while driving on 95 North in Florida with no low air pressure warning. We had to get tow truck to tow to tire shop to replace tire. We missed flight by 5 minutes and it cost us $500 dollars since Routes didn't provide shuttle as promised to us in timely manner and shouldn't have trusted Routes personal. Instead of relying on shuffle I should have booked Lyft or Uber
About QEEQ: 10.0 /10
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

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Economy | Toyota Yaris or similar
Reviewed: Sun, Jan 5, 2020
“Our flight was canceled originally so we had to cancel our first car reservation.”
About Routes: 8.3 /10
They were clear in instructions and pretty friendly staff and shuttle driver
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Sep 12, 2019
“Bad experience”
About Routes: 4.7 /10
Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.
About QEEQ: 10.0 /10
Easy booking

M.Mc

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 8, 2019
“Good price, not good service.”
About Routes: 8.7 /10
My wife and I waited 45 minutes to be called to the counter.Then another 15 minutes to get the car. The car was great, a 2019 Kia Forte with 7000 miles. Time is important to me so I would not rent from them again.
About QEEQ: 10.0 /10
I like easy rent a car. I will use them again. Thanks.

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jun 2, 2019
“I will not use Routes again if I can help it!”
About Routes: 7.0 /10
It took a long time to pick up and drop off the car. We had to wait 1 hour and 45 minutes at the counter to pick up the car and 45 minutes to drop off. There were people in the office, but they all just run around not taking care of customers.

R.Graves

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Economy | Kia Rio or similar
Reviewed: Thu, Jul 26, 2018
“rental in Orlando”
About Routes: 8.2 /10
Like: Service staff was great, car upgrade was good, thank god for GPS for finding our way to and from the office location, shuttle driver back to the airport was outstanding
Dislike: confusion on airport pickup, no indication that we had to call for a shuttle. could use more staff at the desk to expedite pickup and dropoff

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