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+1-8007618913
From Canada
+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+65-31585008
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+351-304500663
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9857540117
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9857540117
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Reviewed: Tue, Oct 18, 2022
About ACE: 6.0 /10
I did not get the vehicle that I paid for.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.
Medium SUV | Nissan Murano or similar

Relevant Reviews on ACE in United States

G.Baca

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Jun 15, 2022
“ACE rent car ruined my travel experience”
About ACE: 6.0 /10
I doubt I can call ACE a business because it feels more like a racket. I was forced or deceived to purchase additional insurance coverage, despite the fact that I had already purchased liability insurance from Qeeq. Furthermore, I dropped the vehicle 1 hour after the requested time. I was told that there is 30min I tried to gain sympathy of the staff. They were very adamant and say they have nothing to do against the system and they even add 30 min more to my arrival time because I had to use their toilet before I sign the drop off (the vehicle was already in their possession). They charged me a whole additional day, even with full insurance. I only realized this once I have received the invoice at the airport. I think they waited for me to leave the premises so I would not have the opportunity to complain. Really a bad experience and I felt I was scammed.

View more >
Economy | Kia Rio 2 Doors or similar
Reviewed: Sat, Jun 8, 2019
“Horrible experience with Ace rental car!”
About ACE: 3.0 /10
Horrible. The counter staff gave me a lot of trouble. Two people chose to get the process over with over the phone. They arrived after me 15 mins after me and were done within 5 mins. My counter staff read every word on my car insurance for 45 mins and forced me to call my insurance company and connect them with her. She was very rude and unapologetic.
About QEEQ: 10.0 /10
Very convenient to use, great app!

P.Gray

View more >
Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, Apr 9, 2019
“10”
About ACE: 9.3 /10
Only issue was that the tank was only 3/4 full on pickup
About QEEQ: 10.0 /10

View more >
Mini Van | Nissan Quest or similar
Reviewed: Thu, Jan 31, 2019
“Not to expectations”
About ACE: 9.7 /10
The car was not a foreign like they mentioned, quest or similar. It was more like a caravan or similar. If they mention a foreign car they should try to provide a foreign car same with domestic.
About QEEQ: 8.0 /10

J.Chow

View more >
Special | Dealers Choice or similar
Reviewed: Tue, Dec 11, 2018
“Poor! Exercise in futility!”
About ACE: 2.0 /10
Never got picked up at pick up point! Unable to contact rental office via phone or in person! Poor

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