The rental company is very professional, and their service is enthusiastic. The car rented is either of the same class or slightly higher, and all vehicles come with navigation systems. However, the return inspection is extremely thorough, using lights to carefully check for any potential damage. If you don't purchase insurance beforehand, buying it directly at the store will only cost an additional 100-plus pounds.

Car was as expected for the size requested

Nothing to say here

Staff becomes rude when I decide not purchase additional car insurance. Vehicle has engine oil warning and coolant level warning after I drive away.

Green Motion are great and their service has generally been perfectly acceptable and pleasant. They were let down by the poor heathrow hoppa service that they have to rely upon.

An overall excellent experience, will use this company again

Cannot comment on customer service as we didn’t require it, but all other aspects of service excellent