Not good. Free upgrade did help but not good enough to make it great. Yes

M.Bliss

Canada

Reviewed: Wed, May 1, 2019

About Routes: 9.0 /10

Shuttle pickup toke too long from airport. It was confusing to find OnRoutes shuttle for easyrentcars . Also tried to get refuel charge waived because we were exhausted from drive through storm sat April 27 but service person cannot cause of company policy so we had to go back out in bad weather and refuel and got stuck on way back to return car. this ruined my good feeling about this company.

About QEEQ: 10.0 /10

Economy | Kia Rio or similar

8-day rental

Relevant Reviews on Routes Calgary Airport - Routes

Gem Coop

Canada

4-day rental

Economy | Kia Rio or similar

Reviewed: Thu, Oct 13, 2022

“You get what you pay for.”

About Routes: 7.0 /10

They close at 8pm. I was late by 5 minutes due to my luggage being lost and had to book a room for the night

About QEEQ: 7.0 /10

The reps in USA were not helpful. Called me the next day to tell me they couldn’t help —I had already had the car for 8 hours.

R.N

Canada

6-day rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Aug 21, 2019

“it Worked out well. The girl at the counters was very friendly and knowledgeable.”

About Routes: 9.0 /10

I found that somehow my booking had been removed so I had to contact Customer service several times before picking up the car. They told me that I was in the system. It just made me nervous due to the fact.

About QEEQ: 10.0 /10