Fantastisch

I though that the staff were very ignorant and unhelpful when I needed assitance with the child seat, also I asked for a toll tag and never received it, there seemed to be nobody at the desk when I needed assistance. Need more task lighting in the pick up area, how is anyone suppose to install a seat in bad lighting

Booking was a breeze

Pick up and drop off were really easy and staff were helpful and friendly

very easy process and great deals

We didn’t so they upgraded us for $15 per day extra, they failed to mention the taxes and fees so it was actually $80 per day. Our original booking was total of $136 fir a land rover. We paid $426 for a Toyota Highlander. I’ll never book with dollar again. Very upset.

We should have called you about the Subaru being a comparable model to the Land Rover. Next time I will.

Like: Everything ran nice and smooth
Dislike: Nothing

Like: The car was fine and once we found it all went smoothly.
Dislike: We rented from EasyRentCars.com and that's what came in the confirmation. There was a Confirmation Number as well as a Transaction # provided to us in the email confirmation. That's what we saved in the wireless calendar to have the data when onsite in PHX. Unless you specifically read the entire confirmation and scroll down... way down... you'd never know to look for the Dollar counter instead of the EasyCarRents counter. We visited the closest 'looks like' place-- EZ Rents-- and waited in line to find out that they believed our car was from Hertz. Waited in line at Hertz to find out they thought it was Budget. Budget thought it was either Thrifty or Dollar. Naturally, Dollar was the last counter in the row so naturally we asked at every stinkin' counter to find out what was printed on the very bottom of the confirmation sheet from EasyCarRents-- Dollar. Hey... make that a high-priority piece of data and move it to the top of the confirmation email. Or send a separate message saying "Check-in at the Dollar counter to get your car from us" or something to make it obvious where to find the rig....