Car was fine - customer service- very poor

everything went perfectly

It took over half an hour waiting in the rain for someone to pick us up. When someone finally showed up it was to drop someone off and they had no idea we where waiting.

The staff at the pick up were quite rude. Car was not washed. Staff at drop off in Exeter were very helpful

Very easy pickup. Car was higher specification than expected. Overall great service

Excellent staff who made it a quicky and easy process - Kingston was a true professional as was the fella who helped me check the car outside. My only low score was the cleaniness. IT was perfect throughout exceot for the in the cup holder under the radio there was some spillage so it was filthy wth some stikcy drink grime.