It was a fine experience

Satisfied

Very friendly and enthusiastic service.

Average service.

Avis acquired Budget, so both are renting together. At the Pullman Airport branch, there was only one guy servicing. I chose the most economical compact car but was upgraded to a Volkswagen Passat directly. The car was very new and easy to drive.

Was informed by your colleague that the car was in perfect condition with no scratches or dents but before I left the pickup point I had call the assistant to my vehicle to point out several scratches & dents and informed him that I’ve taken photos which are dated and I all so took several photos of my rental before returning. I was not the only customer who had to point out issues which I witnessed on the 4th July 2019

Very easy process and I was pleased that I was able to complete all my additional coverage for my hired vehicle before hand to avoid any hard sell at pick up point.