The staff provided excellent service, the car model matched the reservation, there was no forced upselling, and their explanation about the insurance was very thorough and responsible. Highly recommend!

This was second time I used this agent. Counter staff explained about the car situation. Although the car condition is not perfect good, counter explained to me that it functions well. The problem is only about the appearance. They marked all at the paper which didn't cause me any trouble when I returned the car.

it was great and will refer others

Do NOT rent a car with EASIRENT. (the car renting company, not the booking platform) The pick up process was beyond terrible, lasted over 1 hour and we felted scammed! We had already paid for insurance when we booked the car online, and the first thing they offered when we arrived was to buy insurance again otherwise a 1500£ deposit was required (higher than what was in the booking e-mail). Other members of our group (not the main driver in the booking) had valid credit cards but we were not allowed to used them, and thus the main driver had to contact the bank about the credit plafond. While we were waiting the staff was rude to us asking if we would take long and they had other things to do. We were taking long because they added several complications and would not accept other credit cards!! The whole process took over 1 hour, it was a terrible experience and they tried selling their own insurance over what we had already paid several times (se we wouldn’t have to pay the 1500£ deposit), it felt very much like a scam.

The car that i ordered was not available. i was offered an "upgrade" - pick up track.... poor choice. poor condition, broken tail light. got a feeling that the only thing that this company is looking for are ways to make me spend more money (super expensive additional insurance, paiud 100 pounds to rent to kids boosters), etc.