Smooth and affordable

They require you to take out insurance with them

I don't know how much more unhappy I can be with this company. I tried to extend my rental on the internet, and by calling no one would ever answer the phone, and it seems they closed out my rental contract early even though I didn't bring back the car. Not to mention there were several errors on the paperwork such as the spelling of my name, the city and state I am from on the license and my email address being wrong.

Everything on your platform is always wonderful. I have always had a great experience with you guys

It took us 90 minutes to get the car only one representative was working, last time I do it through them.

Pay attention to the service of Fox in ORD, it was the worst wait I have ever experience . Me and other People were standing in line between 90 minutes to 2 hours without any apology or accountability

the FOX counter staff really tried to overcharge me. First, he did it by selling us gas plan. Then insurance. Then he simply charged on my credit card an amount that was more than what I was supposed to pay. I had to show him my confirmation to say that I only needed to pay $132US. I was charged a deposit of $150US (which is OK because it is a deposit). This was supposed to be refunded to me after return. I just checked my credit card statement. I only got a refund of $18CAD. I now need to contact FOX and Easy Rent Cars to get refund of full amount of $150US. All this is quite annoying.

They were great But do not rent Chevrolet Impala