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Search for Enterprise Car Rentals in Hamburg

No premium available and downgraded

Reviewed: Thu, May 23, 2019
About Enterprise: 7.3 /10
I'd booked 'Premium' which refers to LDAR, instead they only had a downgrade ready for me (FDAR). They said they could not get any premium, but then they also did not notice me before pick-up, giving me the chance to rebook at another company. I called the station next day to lett them check for a possible switch of cars at another town where I stayed over weekend, but they never rang me back.
Audi A6 image
Enterprise
Hamburg
Germany
Premium | Audi A6 or similar

Relevant Reviews on Enterprise in Germany

drobbs_f

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Compact | Volkswagen Golf or similar
Enterprise
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Fri, Oct 24, 2025
About Enterprise: 10.0 /10
Mr. Ali at the pick up, and Ms. Jolina at the drop of where super helpful and friendly. It is of the modern times that they had to claim for a good review. I don`t like this necessary part.
About QEEQ: 10.0 /10

Hedda Babbitt

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Enterprise
Hamburg Airport(HAM)
Hamburg
Germany
Reviewed: Mon, Mar 30, 2015
About Enterprise: 10.0 /10
The staff at the car rental was very nice. Knowing it was my first time renting a car and I was quite nervous, he took me to the car.
About QEEQ: 10.0 /10

Neil Margaret

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Enterprise
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Wed, May 18, 2016
About Enterprise: 10.0 /10
Couldn't fully understand English. After washing the car and returning it to the store, the money I paid for the car wash was deducted from the rental fee. The rental company said that the car doesn't need to be washed before returning.
About QEEQ: 10.0 /10

R.Feldman

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Full Size Van | Ford Galaxy 7 Seats or similar
Enterprise
Berlin Schoenefeld Airport(SXF)
Berlin
Germany
Reviewed: Sun, Sep 1, 2019
About Enterprise: 10.0 /10
Perfect
About QEEQ: 10.0 /10

C.Roeb

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Mini | Toyota Aygo 2 Doors or similar
Enterprise
Cologne
Germany
Reviewed: Wed, Jun 26, 2019
“Just perfect! Great customer experience!”
About Enterprise: 10.0 /10
Just perfect! I needed to wait a little bit but then experienced great customer service. I allready did two other bookings at the same station within a few days of returning the car.
About QEEQ: 10.0 /10
smooth process. Everything works well.

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