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Search for Enterprise Car Rentals in Hamburg

No premium available and downgraded

Reviewed: Thu, May 23, 2019
About Enterprise: 7.3 /10
I'd booked 'Premium' which refers to LDAR, instead they only had a downgrade ready for me (FDAR). They said they could not get any premium, but then they also did not notice me before pick-up, giving me the chance to rebook at another company. I called the station next day to lett them check for a possible switch of cars at another town where I stayed over weekend, but they never rang me back.
Audi A6 image
Enterprise
Hamburg
Germany
Premium | Audi A6 or similar

Relevant Reviews on Enterprise in Germany

Merry Lawson

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Enterprise
Dusseldorf Airport(DUS)
Dusseldorf
Germany
Reviewed: Tue, Feb 8, 2022
About Enterprise: 8.0 /10
No need to queue
About QEEQ: 8.0 /10

Jacqueline Huggins

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Enterprise
Stuttgart Airport(STR)
Stuttgart
Germany
Reviewed: Mon, Jan 21, 2019
About Enterprise: 10.0 /10
The front desk staff are very patient. The rental period coincided with major strikes in German railways and airports, so the demand for rental cars was high.

Lee Doyle

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Enterprise
Dusseldorf Airport(DUS)
Dusseldorf
Germany
Reviewed: Sat, Oct 8, 2016
About Enterprise: 10.0 /10
The car was very new and clean, with only about 1900 kilometers on it. Although I had booked an Opel station wagon, they gave me a Hyundai instead. Be very careful at intersections; it's easy to take a wrong turn. Because my flight was delayed, I called in advance to explain the situation, which was fine. When I arrived at the rental point and mentioned my name, they immediately knew who I was, like they were saying, 'We've been waiting for you, you're finally here!' It felt nice.
About QEEQ: 10.0 /10

Franklin Raphael

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Enterprise
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Fri, May 29, 2015
About Enterprise: 10.0 /10
The vehicle was very new, there was no queue and we got the car directly.
About QEEQ: 10.0 /10

Stanley Dillon

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Enterprise
Munich Airport(MUC)
Munich
Germany
Reviewed: Mon, May 9, 2016
About Enterprise: 6.0 /10

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