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Search for Enterprise Car Rentals in Hamburg

No premium available and downgraded

Reviewed: Thu, May 23, 2019
About Enterprise: 7.3 /10
I'd booked 'Premium' which refers to LDAR, instead they only had a downgrade ready for me (FDAR). They said they could not get any premium, but then they also did not notice me before pick-up, giving me the chance to rebook at another company. I called the station next day to lett them check for a possible switch of cars at another town where I stayed over weekend, but they never rang me back.
Audi A6 image
Enterprise
Hamburg
Germany
Premium | Audi A6 or similar

Relevant Reviews on Enterprise in Germany

Willie Emmie

View more >
Enterprise
Munich Airport(MUC)
Munich
Germany
Reviewed: Thu, Oct 12, 2017
About Enterprise: 10.0 /10
Picking up the car was quite convenient. Initially, I rented it for just two days, but later extended it for a week due to some matters. I made a call to extend the rental, but eventually had to visit a store to complete the process. Although the rented car was convenient, I initially booked a RAV4 equivalent but was given a gray Nissan X-Trail, which was ugly. I paid an extra 10 euros to get a Volvo XC60 instead. Overall, I am quite satisfied, but the detailed charges were confusing. I paid much more than I expected and was unclear if it was a deposit or something else.

Melissa Becher

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Enterprise
Brunswick
Germany
Reviewed: Sat, Oct 22, 2016
About Enterprise: 6.0 /10
About QEEQ: 8.0 /10

Abigail Harrod

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Enterprise
Paderborn
Germany
Reviewed: Mon, Aug 10, 2015
About Enterprise: 8.0 /10
The service was good, and the car was in great condition. However, I booked for 180 euros on QEEQ, but ended up paying 206 euros at the location. Couldn't understand why the price increased, so I just paid the extra and took the car.
About QEEQ: 10.0 /10

Stanley Dillon

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Enterprise
Munich Airport(MUC)
Munich
Germany
Reviewed: Mon, May 9, 2016
About Enterprise: 6.0 /10

C.Roeb

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Mini | Toyota Aygo 2 Doors or similar
Enterprise
Cologne
Germany
Reviewed: Wed, Jun 26, 2019
“Just perfect! Great customer experience!”
About Enterprise: 10.0 /10
Just perfect! I needed to wait a little bit but then experienced great customer service. I allready did two other bookings at the same station within a few days of returning the car.
About QEEQ: 10.0 /10
smooth process. Everything works well.

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