Smooth pick-up, pleasant, friendly staff, simple drop-off. An all-round pleasant experience.

Very simple to navigate all the way through and very competitive price.

Helpful staff

Worked well

Car stated on rental agreement was different from the car presented to us. Presented car's boot space was smaller than the car in the rental agreement.

Everything went very well and I will return to book.

I prepaid £60.40 for the rental. On arrival I added another driver and informed on this cost. However after returning the vehicle I was sent an receipt of charges that totaled £146.62. Rental Charges £51.37 Fees and Surcharges £16.85 Optional Services £27.99 Refuelling Charge £25.97 VAT (20.0%)£ 24.44 My Prepayment showed as £71.50 leaving an outstanding balance of £75.12. I queried the additional costs with Budget as the vehicle was full on return and they agreed to reimburse me £36.15. I am extremely disappointed with this service and unexplained costs and feel I have been ripped off. When I returned the car I was not told my the representative that I would be facing extra costs or explained what I was signing.