The service was satisfactory, but I was not happy with the Ford Everest model. I originally booked a Toyota Prado and was given the Everest as a replacement. Although the vehicle is large, its interior space is cramped. The floor near the left foot in the driver's cabin protrudes, making long drives very uncomfortable. Additionally, the Everest uses a diesel engine, which provides adequate power for starting off but is noticeably underpowered on the highway. Accelerating and overtaking with the 2.0 diesel engine is challenging.

Not many people in line.

The car rental point in Sydney is right in the airport hall, very easy to find. The return point in Brisbane is also easy to locate, just make sure to fill up the tank on the way in. Otherwise, it's far once you exit since it's a one-way road and you have to go a long way around.

The counter staff was very nice, and the instructions were very clear.