Super satisfied – everything was handled really efficiently.

Everything went smoothly with the rental and return. There are two issues to note: 1. The map indication for the Budget rental location in Madrid is incorrect. There is no rental point in the city center, only at the train station. Fortunately, I confirmed this a day in advance. Also, during the rental process, the car rental staff will inform you that the driving license translation provided by QEEQ is not legal in Spain. They can still rent to you, but if any issues arise, the police will treat it as driving without a license.

Arrived at counter at 11.20pm and kept waiting until 12.30am as there weren't enough staff available for the number of collections (Avis & Budget). There was no option to check in using a kiosk machine. After complaining about the long wait I did receive an upgrade in car class.

I didnt received the contract(the told me the will sent it by mail but the forgot) When i received the car the lady at the counter spoke Spanish with me..I don't speak any. When i brought the car back the service was just perfect.