The service is excellent. I have rented from this company multiple times. Even though my English is not good, all I needed to do was provide the order number, and everything was taken care of.

The car was not ready when I went to pick it up and I had to wait one hour . The car I booked was not available and they offered to move me into a larger SUV - which I declined as I felt the car was too big . Instead I rented a Nissan Versa which was a good fit for my needs .

Car was a little banged up on the outside but the damage was noted. Just door dings and scratches. The trunk smelled really bad and I avoided putting anything back there until the day after. The pickup took way too long. The user was helpful but didn't prioritize the fact that we were there with a reservation properly. He took multiple calls and didn't put them on hold while getting our rental pickup competed. The chair that I was sitting on had him under it and got stuck to my leg, I was wearing shorts so it was very difficult getting it off. Ripped out a quarter size of my leg hair.

Easy to use and flawless site. It came up as much cheaper than anyone else.