The rental company was great too. The car was pretty much brand-new with only about 450 miles on it, and the return process was quick with a fast inspection and paperwork.

The car exceeded my expectations.

Satisfactory

Picking up the car was convenient. They happily agreed to delay the pickup time after contacting them, and also extended the return time accordingly. Returning the car was fast and easy, with no pushy insurance sales tactics. The rental and billing explanations were clear. I rented a mid-sized car and got a free upgrade to a compact SUV, fortunately, as it had enough space for our luggage.

Full size car (fusion) couldn’t fit 2 normal suitcases in luggage area as it was advertised as 3 cases at time of booking, so had to pay more to upgrade to larger SUV to my disappointment!!!