Terrible, old car, too long time to pick up the car, more than 1 hour

High pressure sales tactics to try and sell additional cover. 2.5 hour wait to collect car. Downgraded car as the one we booked wasn't available. Worst car hire experience I've ever had.

The lady at pick up was extremely helpful. No task was to difficult, she went over and above to make sure we had the car we booked even though it was not ready on our arrival. At drop off I was accused immediately of scratching the rear wheel arch but it was only mud and had to wipe it off to prove I was right not so great