Super friendly and helpful staff

This company is terrible. I always try to avoid them. They trap you and charge you lot of unnecessary stuff like excess insurance for not providing some documentation. This time they did not have the car I reserved online. They were still have availability online but were very rude on the phone. Refused to pick me up and did not cover for excess amount of money I had to pay to herz

Made a booking for unlimited mileage but was given limited mileage at check in. The proposed repayment of 1500 excess of 14-28 days isrediculously long.

The car was good but unacceptable wait at collection of nearly 2 hours. This was the case for lots of other customers too.

First I have to wait over an hour to get the car and it was extremely dirty. I was not happy with your counter staff Ray He is going to charge me £45.00 each day. I was told that I can drop my car in the car park while renting your car, as I have free parking at my work. On my return I was charge £48.00 because when I drove in the attendant raise the barrier manually and I was park in the space where I pick the rental car. Why is Ray told me it was free parking and RCP charge me £48.00. The area manager of RCP refuse my explanation. I will like Ray to pay me back the parking fee. I am not very happy about your service. Another thing they say I will pick up the car with a full tank of petrol BUT the gaze was just over a quarter . I hope you refund my money for the petrol as deposit.

Had to wait for vehicle as it was very busy