The car rental company provided excellent service with high efficiency.

There were many people, but the process was orderly. The desk staff spoke very quickly but remained polite and patient. The actual operating hours of the store (Glasgow Central) were until 7 PM, not 9 PM as stated on the website. I only found out on the return day, which caused urgency. However, I returned the car just a bit over 10 minutes late, and luckily they hadn’t closed yet. Managed to return the car without major issues.

Easy return process, excellent service, and prompt deposit refund.

Pretty good. I picked up the car on the second day from a location just 10 minutes away from my hotel. The process was simple; I only needed a credit card and driver's license. They also asked for a translated copy of my driver's license. Overall, it was a good experience.

Not bad