CAR RENTAL REVIEWS ON ALAMO IN LONDON

Good as always

Booking platform is easy to use. I always book my car from Qeeq.com because the price is very competitive

Small cars were not available so I was offered a bigger car with no extra cost. Super helpful and friendly staff who do not mind talking through the whole car with you.

I have a very good experiences on the car rental . when return car the Staff Name Marina . she was perfect and she guild us the best and help to drop us at the station. Additionally , I have a very good and comfortable driving with the car .

Booking was fantastic .

excellent staff

When returning the car as suggested I made a video of the car condition, but the agent receiving the car got agitated saying that I can’t film on private property, told him I was filming the car as suggested, then switch to I could not record his voice, but did not shut up, so how am I supposed to record the car conditions if the employee does not shut up or let you do it ???

No issues, so far so good already booking another vehicle.

Very good customer service best I’ve experienced

Didn’t get the car we’d paid more to get & tried to give us a smaller car that wouldn’t have worked for us . Didn’t advise us of the £15 ( $30 AUD !)London congestion fee at both pick up & drop off and couldn’t really say where that as well as the low & ultra low emission zones were .

Got Corsa instead of focus which is smaller.

Insurance offered with car was affordable and sufficient

You offered insurance on car that was affordable and sufficient thank you

The staff is very responsive and nice, and the picking and return process are very smooth. They can allow us to pick the more suitable one for my family at spot.

Very excellent platform with user friendly and good response when I made some enquiry after booking

The service at pick up and drop off was exemplary. Staff were very helpful.

Good price. Price drop guarantee is a bonus. Excellent service.

The car meets our expectation. Pick up and drop off are easy. Staffs are good.

Easy to book. Everything is great.

The only issue we have was only while picking up the car. We came on time at 9am however the car was not ready. We have to wait for them to clean the car and we told them that we were rushing. Once we get the car, we ask the staff if we need to do anything else, complete the paper work or make any deposit payment twice but he said ni. We left the place and we got a call asking is to turn back. It’s a miss communication internallh they need our credit card details for deposit. We cant turn back and I have to provide my details via the phone. Service at this Centre definately need to be improved.

Easy and smooth transaction. Rate was competitive!

The service and staff were excellent and I highly recommend booking with Alamo.

Was excellent service did try to swap car out for a smaller one once kids flew back to USA with Cruz but unable to otherwise was fine

El depósito de la reserva me comentaron que me devolvían sobre la marcha y el Coche lo entregue el sábado a la 01:00 de la madrugada y aún no me han hecho el reembolso

Richard the pick up Agent was particularly helpful. Kudos to him!!!!

I booked a small premium, they had no Options only I’ve car in a class above that had scratched and wasn’t in good condition! Usually Alamo are good but this time let me down abit.

Excellent service from Alamo, only 10 mins to get going, car new and nice, staff very friendly and knowledgeable, first class service, will use again.

Easy to book and good prices, will use again.

Staff was really helpful. vehicle had some issues such as the wiper falling off midway while driving but other than that, everything was great.

Platform was great and easy to use, especially as a diamond member.