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Terrible, the car was not cleanded and very dirty. We will not hire car from Europcar in future.

Reviewed: Thu, Jun 13, 2019
About Europcar: 2.7 /10
I picked up the car at Sevilla airport. A male staff highly recommended another model, a MBW 2.20d, for us. He said that the car used diesel and it would has less fuel cost for travelling long distance. Owing to the darkness environment in the carpark, we could not easily identify the dirty situation of the car. After leaving the airport and under the sunlight, we found that the car was very very dirty. There was dust and debris inside the storing spaces at the doors and cabinet, mud on the carpart. Many white spots/paint on all seats. It was very disappointed that such car was not cleaned throughly before giving to customers.
Mini Van | VolksWagen Touran or similar

Relevant Reviews on Europcar in Spain

Sibyl Occam

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Reviewed: Sun, Apr 27, 2025
About Europcar: 8.0 /10
The car rental company was overall acceptable. However, when returning the car, the staff specifically checked the underside of the car by hand and claimed there was a scratch, charging 70 euros for it. That area is typically not inspected during pickup, so it was hard to explain the reason. It felt like an unavoidable situation. Fortunately, I applied for insurance reimbursement, and QEEQ assisted promptly in handling it.
About QEEQ: 10.0 /10

Mandy Hawthorne

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Reviewed: Tue, Aug 20, 2024
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Emma Craigie

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Reviewed: Sat, Jun 29, 2024
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Tina Robbins

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Reviewed: Sun, Jan 1, 2017
About Europcar: 6.0 /10

Adelaide Rockefeller

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Reviewed: Wed, Aug 9, 2017
About Europcar: 8.0 /10
Pretty good. They did a thorough check when we returned the car.
About QEEQ: 10.0 /10

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