The service attitude is very good, but they do try to sell insurance.

There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

Good service. Although the car I booked was unavailable, they provided me with a larger one. The trunk was huge, fitting three large suitcases with plenty of room to spare. My child had ample space in the back seat.

There was a stone chip on the windscreen which they charged us €466 to repair which is excessive and a con. We are in the process of asking QEEQ to intercede.

Easy booking system

Staff at Europcar in Roquetas superb particularly when a problem occurred with first car - changed without hassle