Satisfactory

Very convenient, and because the reserved model was unavailable, we got a free upgrade to a better car.

A very good car rental company. Picked up the car at Munich Airport according to the directions in the comments. The service was provided by a sweet girl dressed in traditional Bavarian attire. You need to go to the parking lot and find the car based on the parking space number. The car was very clean inside and out. The only issue was not hearing clearly about a small parking ticket needed to leave the lot, resulting in an awkward delay at the exit.

Not bad at all. The staff processed the paperwork in an orderly manner and then recommended insurance a bit: 'Do you need full coverage? Without it, you'll have to pay for all damages yourself, even minor scratches.' I firmly declined, and she said: 'Okay, I just wanted to inform you.' And that was it. Returning the car was also easy; a strap in the trunk was broken, but the inspector said it was no big deal. The experience was pretty much similar to renting from Shenzhou in China. Overall, very good.