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worst car rental I have had in 40 years

Reviewed: Fri, Jun 21, 2019
About Easirent: 5.7 /10
The attendant was more interested in chatting than renting a car. There were two couples renting when we came in, waited over 40 minutes to get waited on. If I had not prepaid I would have left but did not want to fight over refund. Finally got waited on to find they made me get my insurance company to verify policy or they would not allow waiving of insurance. Tried to give me a compact car instead of full-size. Car had broken mirror and scratches on almost every surface. Told had to bring back full tank even though car was at 3/4 tank. Attendant did change that to bring back at 3/4 tank. Air conditioner (I think) made a gurgling noise off and on for all five days, limited cooling effect. Only good thing was it really made me happy to get home and drive my own car. Drop off experience was good.
About QEEQ: 8.0 /10
Full Size | Nissan Altima or similar

Relevant Reviews on Easirent Orlando International Airport

K.ALBANESE

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sat, Dec 7, 2019
“Great”
About Easirent: 9.7 /10
Getting shuttle to and from airport was guick. Staff very courteous and friendly. I had no problems. The car was clean and very nice. I would definetly recommend and use again on my next trip.
About QEEQ: 10.0 /10

B.Reus Neto

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Full Size | Nissan Altima or similar
Reviewed: Sun, Sep 8, 2019
About Easirent: 2.0 /10
Terrible. We wait for more then 30 minutes on the airport to take the Van. When we arrived at the counter to take the car, they try to sell me insurance, I said I didn’t want and they said it was mandatory. I asked to cancel my booking they said ok, but they didn't give me any confirmation, I asked for just one email for confirmation and they said they couldn’t send. I tried to make a recording of the girl telling me that the booking was canceled, but she didn't want to talk, which makes me think they didn't cancel. I need to took an uber to the hotel and lost 2 hours.
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Full Size | Nissan Altima or similar
Reviewed: Fri, Jul 26, 2019
“The ease of renting and value for the rental was great.”
About Easirent: 7.3 /10
We waited very long for the shuttle van to pick us up at the airport and it took longer to pick up the car than other rental agencies because everything was hand written. The car exterior was ok, but the interior seats were heavily stained and pretty disgusting. We had to buy some towels to lay on the seats. The car also was completely out of windshield fluid with terrible wipers, so when it drizzled, it dirtied the windows and made it difficult to see. I had to buy and fill the windshield fluid tank. The car was also making loud noises from below, which was a little disconcerting. Having the paperwork computerized at pick up would have sped the process up some as well.
About QEEQ: 10.0 /10

s.thornton

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Economy | Toyota Yaris or similar
Reviewed: Thu, Jul 18, 2019
“The worst rental experience of my life.”
About Easirent: 2.0 /10
The car I was given was not road worthy. The plates were a year out of date and therefore result in a $35 on the spot fine each time the police are in view. The most appalling customer service I have ever experienced. I was in a hot room for 2 hours (after my transfer from the airport failed to show for an hour) and to top it off the rental company charged me knowingly and without my consent $140 for insurance that I already had which actually made my insurance null and void. AVOID AT ALL COSTS

Rita Bell

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Full Size | Nissan Altima or similar
Reviewed: Wed, Jul 17, 2019
“THE WORST EXPERIENCE EVER”
About Easirent: 2.0 /10
I was never picked up from the airport, charged for a rental that I never received. Each time I called the Orlando office, I was placed on hold and then eventually hung up on, then when calling back, no one would answer the phone. I had to call from a different number to get someone on the line to only be told that they canceled my reservation and I would not be given a refund. This was as of 7/11/2019. Today is 7/17/19 and I have yet to receive a response as to how and when I will be refunded. I contacted the person who referred me to them and advised them to cancel as well.

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