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+44-2035140670
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Live chat Email us Service Code: 5740279036
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Complex pick-up process

Reviewed: Thu, Jun 27, 2019
About Europcar: 8.0 /10
Upgraded to larger and more capable car. More documents required than I expected. For overseas driver: overseas license, passport and flight ticket.
About QEEQ: 8.0 /10
Okay
Compact | Hyundai i30 or similar

Relevant Reviews on Europcar in United Kingdom

Dale Clapham

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Reviewed: Tue, Jul 9, 2024
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

M.Reilly

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Full Size Van | Volkswagen Sharan or similar
Reviewed: Tue, Sep 3, 2019
“Good experience”
About Europcar: 9.7 /10
It was overall a good experience, although it would have been helpful to have an introduction to the controls etc.
About QEEQ: 9.0 /10
Getting through to the call centre is a nightmare. Being greeted with a request to email my query was not helpful or welcoming. My query was dealt with adequately.

A.Roe

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Compact | Hyundai i30 or similar
Reviewed: Wed, May 22, 2019
“Overall good, but wait time too long.”
About Europcar: 9.0 /10
All excellent apart from time waiting for pick up and drop off. Only one staff member on duty each time and they were very good but far too busy and it really needed another staff member to ease waiting times for customers. Otherwise I was very pleased.
About QEEQ: 10.0 /10

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Intermediate | Skoda Octavia or similar
Reviewed: Wed, May 15, 2019
“Never use Europcar at Gatwick”
About Europcar: 6.3 /10
Europcar were terrible. They tried to upsell us on the car we'd booked and then tried to do a dodgy on the figures - after 24 hours flying we didn't need this hassle. We were in the office for nearly an hour! Then on return we were told there'd be extra cleaning charges because of a bit of sand in the car! I would never use Europcar again!
About QEEQ: 8.0 /10
All fine.

B.Allan

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Compact | Hyundai i30 or similar
Reviewed: Sun, Feb 3, 2019
About Europcar: 10.0 /10
Had to pay an extra deposit which should be returned.
About QEEQ: 9.0 /10

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