Arrived at the counter at 7:30, no early pick-up allowed, had to wait until the scheduled time. Normally, they close at 9 PM, but we returned the car early at 8:30 PM the previous night. The inspector was gone, so we were asked to drop the keys in the box. So far, no issues have arisen.

Counter staff is really brilliant.

Extra surcharges for airport should be included

very professional Team at the Airport of Hannover

extra airport fees, which were not mentioned anywhere in the booking process