Enjoyed car that was in decent condition but the shuttle bus was unpleasant due to broken a/c

I was jet lagged and the staff sold me a plate pass which I didn’t need to use once. The insurance was a lot of money and was not transparent ( as in other countries) as to how much it was. There was a lot of upselling going on. I’ve never had that at a car rental before so wasn’t expecting it. The front bumper of the car was loose and I had to keep pushing it back into place.

Great service. Always committed to help

Waited for a 1 1/2 hours for car. The man at the desk did not know what he was doing.

Car windows were dirty inside which impeded vision. Drop off was smooth and van drivers were courteous.

Like: Staff was polite, helpful, and friendly.
Dislike: Car was located in a congested parking area so it was somewhat difficult to get it out. Needed a spotter.