Car pickup and drop-off at Toronto Airport were clearly marked, making it easy to find and highly efficient. During pickup, they check documents (reservation, passport, driver’s license, international driver’s permit, credit card). Since we prepaid, the process was quick, and we got the keys immediately. The car, a Toyota Sienna, was likely parked the previous day. Returning the car involved a fuel gauge check, vehicle inspection, and printing the return receipt, all done seamlessly and efficiently. However, the drop-off area at Toronto Airport was quite congested. We chose to return the car at 10 PM, but it was still very busy, so plan for extra time.

Waited in line for a bit, but the service was okay. Not much upselling.

Very rude staff not understanding how it feels after you land from a 15 hours flight, insisting to charge a full day cause i had arrived an hour early than my pick up time !

We didn’t get the exact car that we booked. It is similar size only. Somehow, we have searched and would like to drive what we want. Sometime, brand and exact model are the key for customer satisfaction. My trip went smooth but could be more pleasant.

Great experience booking car via EasyRentCars.com. Surprise how easy it was. Lots of options from various car rents to compare and choose. The top surprise is the automatic system to check for lower price and I got good rebate from rebooking back. Thanks for great app and easy to use.

Car was fantastic and suited out needs.

Price was really good for two weeks and used it a lot.