Overall pleasant, but would like an explanation regarding the quoted amount vs the billed amount

The process is straightforward with no additional charges.

Very satisfied.

Only half a tank of fuel provided, but the contract stated a full tank. I had to call to dispute it. It's been a week, and I still haven't received my deposit back.

The staff at the rental location were quite professional, patiently answering all my questions about vehicle operation. The car was relatively new and easy to handle, which was very helpful for me as a first-time driver of a right-hand drive car. He didn't try to sell me anything, but I decided to add full insurance at the store for peace of mind. It wasn't expensive, just over 100 pounds for 7 days. Because the rural roads in the UK are narrow, I initially wasn't used to it and scratched the wheels. When I returned the car, the staff said they would hold my 500-pound deposit and refund it after the insurance claim. The refund was processed in a few days. Traveling through the Cotswolds without a car would be inconvenient; the most enjoyable part of my trip to the UK was driving through the countryside.

Like: Everything fell into place
Dislike: The weather