Ok, but had better

Counter staff tried to pressure me to buy additional insurance which I had already purchased in the uk. I was also told that if the car broke down or I was involved in an accident there was no breakdown or recovery included in the rental. In her words ‘ you are on your own’. The car had a lot of dents and scratches and the interior was dirty. The woman in the pick up cabin was not interested in helping me to identify all of the damage on the car bodywork when I collect the car.

Car was fine, but staff tried to overcharge on collection and were extremely unhelpful on return refusing to simply sign a note saying all ok having inspected vehicle and agreeing that there was no damage

+ super petite voiture très confortable et bien équipée! + personnel agréable, investi et patient malgré l'influence. -- le prix de l'assurance!

Waited over an hour to pick up the car. When we got to the desk there were 5 customer service people on duty but one by one they left leaving only one person to deal with the last three customers. They clearly don't care.

Pick up takes too bloody long!!!!!! Too lo g winded process.

Could have mentioned at time of booking that Ace is at the Goldcar desk