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Live chat Email us Service Code: 9983657218
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Overall easy experience

Reviewed: Thu, Jul 11, 2019
About Europcar: 9.3 /10
Europcar counter folks were fine but their 24/7 emergency line was not. We called for help when a warning light came on in our Volvo. The person answering did not speak English but said someone would call us. Never got a return call. We figured out the issue but if it was more severe I can imagine a frustrating experience. Got their cell phone/WiFi rental. It was fabulous making navigation and location highlights easy. Worth the money.
About QEEQ: 8.0 /10
All aspects were great except it would have been helpful to add the rental company on the confirmation. We made the reservation far in advance and forgot it was through Eurocar. Overall experience was great.
Standard | Volkswagen Passat Station Wagon Automatica or similar

Relevant Reviews on Europcar in Italy

Anonymous

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Reviewed: Fri, Apr 17, 2026
About Europcar: 10.0 /10
At Catania Airport the rental area is easy enough to reach – if you arrive by train there’s a free shuttle, and even walking with suitcases is only about 200 meters. The location is big, with several brands all together. After the paperwork, though, there was no staff at the pickup area to walk us through the car – you just get in and drive off. Pay close attention to the fuel level: ours wasn’t completely full but we didn’t notice, so we filled it up on return and wondered why fuel cost so much for just a two‑day rental. Only then did we realize the tank wasn’t full at pickup, and we basically lost around 20€. Totally our fault for not checking the mileage and fuel carefully, so be careful about that. The car itself was a very new Škoda with good space and it was nice and easy to drive.
About QEEQ: 10.0 /10

Sebastian Acheson

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Reviewed: Tue, Aug 19, 2025
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

York Murray

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Reviewed: Mon, Aug 11, 2025
About Europcar: 4.0 /10
About QEEQ: 10.0 /10

Kerr Adelaide

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Reviewed: Wed, Jan 9, 2019
About Europcar: 2.0 /10

I.Clement

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Economy | Fiat Panda or similar
Reviewed: Sun, Nov 6, 2022
“Ok however the one way rental was a sting.”
About Europcar: 8.0 /10
Difficulty finding a petrol station and ran out of time. (Not their fault) Ridiculous that they charge a filling fee on top of the cost of the petrol. 22€ fee.
About QEEQ: 10.0 /10
Probably would have picked another car. We got what we ordered, which is unusual. I blame James May! LOL
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