HORRIBLE

I was told I needed everything. Seemed like I had no option other then to pay. Ended up paying close to $400 dollars in one day! for a Nissan Versa.... Was told I needed the Tolls.. which I did not end up using, Was also told I would get refunded for not using, the tolls and if no damages had occurred to the car.. still no refund

Bus took too long. Waited for over 40 minutes to check in and get car. Did not give me a receipt at time of auto return. Counter could not give receipt. Tried calling numerous times about receipt and phone doesn't answer. Will never again use this company for auto rentals. Worst experience ever.

Showed employee insurance with credit card company. They wanted proof from my car insurance company or $20.00 day extra

My only complaint was I had to drive a mini van because they were out of compact. Car was banged up a little and turn signal out.

Like: Was good transfer to airport Very nice people
Dislike: I did not like the sunpass charge that we did not know we had to purchase. That was a rip off. I could have paid all my tolls for around 30.00 I went through. They scare you into taking it saying 50.00 if you go through a toll booth with the ones that you have to have a sunpass on your car.They should tell you all about that charge before you rent