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Search for Europcar Car Rentals in Segrate

Europcar worst customer service ever

Reviewed: Mon, Jul 22, 2019
About Europcar: 4.7 /10
Europcar have worst customer service ever, I had an emergency which I needed to speak to there pick up office but for a whole an hour they wouldn't pick up the phone, and so I had to go back to there office which took more than an hour and when I reached I asked why aren't you answering the phone they said there busy to answer phone and furthermore I was mistreated in a horrible way
About QEEQ: 7.0 /10
Seat Arona image
Europcar
Segrate
Italy
Compact | Seat Arona or similar

Relevant Reviews on Europcar in Italy

Anonymous

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Europcar
Florence
Italy
Reviewed: Thu, Jun 18, 2026
About Europcar: 10.0 /10
They did try to upsell insurance, but for peace of mind I took the €20/day collision coverage and it was fine. They even upgraded me for free to an Audi A3 wagon, which I was really happy with. The car was very new and in great condition. The pickup lot is a short walk from the main office, but the directions from the rental company were very clear and the staff were friendly and helpful.
About QEEQ: 10.0 /10

Chester Yonng

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Europcar
Milan
Italy
Reviewed: Wed, Sep 3, 2025
About Europcar: 10.0 /10
The car was handed over promptly as scheduled.
About QEEQ: 10.0 /10

Abel Pulitzer

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Europcar
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Mon, Jan 29, 2024
About Europcar: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Judith Gracie

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Europcar
Bologna Airport(BLQ)
Bologna
Italy
Reviewed: Thu, Apr 30, 2015
About Europcar: 6.0 /10

G.Rasu

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Compact | Mercedes Gla Automatica - Gps or similar
Europcar
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Tue, Jul 24, 2018
“No hassle”
About Europcar: 9.8 /10
Like: Smooth and efficient transportation. No additional charges was imposed for my 70+ age
Dislike: I had to pay for the GPS although it is a built in system

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