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Europcar worst customer service ever

Reviewed: Mon, Jul 22, 2019
About Europcar: 4.7 /10
Europcar have worst customer service ever, I had an emergency which I needed to speak to there pick up office but for a whole an hour they wouldn't pick up the phone, and so I had to go back to there office which took more than an hour and when I reached I asked why aren't you answering the phone they said there busy to answer phone and furthermore I was mistreated in a horrible way
About QEEQ: 7.0 /10
Compact | Seat Arona or similar

Relevant Reviews on Europcar in Italy

Darlene Leopold

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Reviewed: Thu, Oct 9, 2025
About Europcar: 10.0 /10
This is probably the best car rental brand at Milan Airport.
About QEEQ: 10.0 /10

Tabitha Webster

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Reviewed: Mon, Mar 17, 2025
About Europcar: 2.0 /10

Yvette Haydn

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Reviewed: Mon, Dec 9, 2024
About Europcar: 10.0 /10
Rented for the third time, and both the staff and the condition of the car are excellent.
About QEEQ: 10.0 /10

Frances Browning

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Reviewed: Sat, Nov 16, 2024
About Europcar: 10.0 /10
Great service, friendly staff, no unnecessary extra insurance. But the car pickup still took an hour.
About QEEQ: 10.0 /10

F.Belzile

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Economy | Fiat Panda or similar
Reviewed: Tue, Jul 9, 2019
About Europcar: 9.7 /10
Inefficient and slow service at Bari airport. Took close to 60 minutes to get served with only a dozen people ahead of us.
About QEEQ: 10.0 /10
No price drops. Good website, easy booking and fair pricing.

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