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The car was ok but could be better...

Reviewed: Mon, Jul 29, 2019
About Europcar: 8.7 /10
Booked VW Golf class, Golf was on the perimeter but sales agent pretended there was no Golf and I must be mistaken, so I got a small ugly Ford. Due to need of bigger trunk (short notice) i asked for estate wagon in almost same class. Golf estate and Seat Leon estate would be available. Prebooking price would have been exactly 5 Euro more for the whole weekend. Sales agent however insisted on 35 Euro more even though they havent had many bookings for the weekend and many available cars. Didnt take the offer as it was heavily inflated without any reason. Quite a bad experience after a very good one before.
About QEEQ: 10.0 /10
Compact | Volkswagen Golf or similar

Relevant Reviews on Europcar in Germany

Lilith Cissie

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Reviewed: Tue, Aug 20, 2024
About Europcar: 10.0 /10
Satisfied.
About QEEQ: 10.0 /10

Prima Maltz

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Reviewed: Sat, Aug 3, 2024
About Europcar: 10.0 /10
The car was great. The originally booked A3 group vehicle was unavailable, so I paid a bit extra to upgrade to a new Mercedes E. Crossing the border requires an additional fee.
About QEEQ: 8.0 /10

Hermosa Charlotte

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Reviewed: Wed, Mar 20, 2024
About Europcar: 10.0 /10
The car rental location in Hamburg is a bit hard to find; it seems the GPS might be slightly off. However, following the airport signs makes it easier to locate. The staff was very nice and upgraded us to a Mercedes-Benz C-Class. During the trip, a stone hit the front windshield, causing a long crack. We immediately stopped by the Eu store in Oldenburg, where the staff wrote a proof that it wasn't our fault, and the issue was resolved smoothly in the end.
About QEEQ: 10.0 /10

Don Emmie

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Reviewed: Thu, Feb 28, 2019
About Europcar: 10.0 /10
The staff were friendly and professional. The whole process took less than 20 minutes after showing my documents.
About QEEQ: 10.0 /10

Eugene Priestley

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Reviewed: Thu, Oct 8, 2015
About Europcar: 10.0 /10
The young man at the airport branch was very nice and patient. My English is poor, but he used Google Translate to help me understand him. Since I had already purchased full insurance from the company, there was no push to buy additional insurance. It was a good experience.
About QEEQ: 10.0 /10

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