As soon as we exited the airport, we were greeted by Times staff holding a sign, and the shuttle took less than 5 minutes to reach the Times building for car pickup. The staff quickly completed the paperwork and handed over the car. Overall, very satisfied.

Process to get vehicle went smoothly. Knowledgeable staff

Command of English can be improved.

Include the ETC card as a mandatory add on. We had to ask the counter if ETC is provided. Cannot imagine moving around Japan without the ETC.

Located close to the station in the Royal Daiwa Hotel car park. Great location, quick pick up and drop off. Our Honda Fit or similar was a Mazda Demio. Great on fuel economy (engine stops at lights etc) Don’t forget if you buy insurance through EasyRentCars you need to pay the excess first to the car company and then get your money back.

Our second time booking with EasyRentCars and happy to find that we can use them here in Japan as well. The prices here are local membership prices so definitely well below market price. You couldn’t do any better as a local to be honest ... unless you can join each car rental company as a member. Well done EasyRentCars!

The return of the car was a great hassle. We spent one hour looking for it as the map code provided didn’t bring us to the return point. Also, the GPS only allows us to key in places of interest that’s frequently visited. For example, when we wanted to stay at Hostel Yui-an as well as Hakuunsou , these location couldn’t be found. The tel no of the places we key in starts with 0 when the phone number we had all started with 8!