Truly terrible experience

I am very please with the service and the process.

No comment

Had tire that was leaking air and had to immediately turn around and fill up after picking up car, plus had to fill up every day. Key fob was not working correctly and was in fear of key not working and thus being stranded entire trip. Car was dirty, inside and out and had dents and scratches all over it.

The line in the office was insane. The whole booking and return process of the site is completely disorganised and has no in-out flow like normal rentals. They just pick random cars off the grass and yard outside. Cars were scruffy. Be prepared to wait at least an hour to collect or return a vehicle.

The car was in a terrible condition, car body panels hanging off, scratch’s, dents. The customer service was terrible. We were told we had to take out additional insurance and if we didnt take it they would cancel the booking. We were held over a barrel and blackmailed in to it. We will never ever book from a smaller company ever again.

Poor car. Tyres just about legal