Very satisfied

Very satisfied, highly efficient.

The car was newer than the one on the website, although I didn't know the brand. It was quite new and good. Even though there was an issue in the middle, they replaced it at the store and even gave us a discount.

The car pickup was quite convenient, located in a shop on a certain street, and the navigation was very accurate. However, the car return process was extremely frustrating. The navigation led to a place miles away from the actual location. It took several hours and asking countless people to finally find the parking lot! At a highway gas station, I accidentally filled the tank with gasoline instead of diesel. After calling for roadside assistance, they delivered the same model car within three hours and did not charge extra. A very reliable car rental company. However, QEEQ customer service was of no help at all in such situations, which was very disappointing. Improvements are needed!