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Sweet Upgrade and Friendly staff

Reviewed: Tue, Jul 3, 2018
About Routes: 8.6 /10
Like: I rented a Nissan Rogue, but ended up with a Jeep Wrangler with navigation. Our flight was delayed and the airport was a MESS. By the time we made it to the rental place, it was 4 to 5 hours after my expected pickup. They didn't have any Rogue's left but they gave me the Jeep for the same price. It was a nice unexpected surprise after all the other travel issues. It was clean, new and Awesome! Thank you for a sweet week! Car got lots of attention and compliments
Dislike: Need an awning for the drop off for when it is raining and you have to do the vehicle check in.
Intermediate SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

E.kamonou

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Jun 21, 2019
About Routes: 10.0 /10
Route overall was goog
About QEEQ: 9.0 /10

Karen C.

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, May 12, 2019
“Confusing pick-up and overcharged.”
About Routes: 8.0 /10
There are 3 Easy, Easi, EZ car rental shuttles at Orlando. Took 1 of those, wrong location, shuttle back to airport, shuttle to Routes. Very confusing. At night and alone. Not sure I would rent off site again. They also insisted on a binder from my auto insurance company. In MA that is only for property. Declaration page (which I had) is for auto. Finally took care of over the phone. Then the SUV I reserved wasn't available. They tried to upgrade me to a BLACK (in FL heat - no way) oversized Jeep that looked more like a hummer. I am 59 and disabled. I would have needed a step to get in. My friend I was visiting could not possibly have gotten in. Miraculously, the Rogue was available after all. In the end, the vehicle was great and return a breeze. Oh, I was overcharged about $12 from what I authorized over the phone. I haven't called about that yet. Not cool.
About QEEQ: 7.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Apr 15, 2019
About Routes: 5.3 /10
Vehicle had major drive line vibration issue. When I returned the vehicle early the staff could not issue a refund and instead directed me to contact their customer service department.

J.Farner

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Economy | Kia Rio or similar
Reviewed: Mon, Sep 10, 2018
“Good”
About Routes: 8.8 /10
Like: Give us an upgraded car for no extra price due to what they had available. Fairly priced.
Dislike: Wait time. Was worried about being late for my plane.

A.Lewis

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Premium SUV | Jeep Wrangler or similar
Reviewed: Tue, Aug 28, 2018
“Tough Jeep”
About Routes: 8.2 /10
Like: The keep was great. Less than $100 for MondayMonday-friday.
Dislike: My information was not in system initially like I didn't have a reservation.

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