It was the nicest and most powerful car I have ever rented

EasiRent is the WORST rental car experience that we ever had!!! The list of issues from start to finish are way too long to fit into this limited space. EasiRent’s deceptive and inappropriate sales tactics are truly shameful and should be banned. They lie to customers about having to upgrade to a “required” Florida State Sun Pass package for unlimited tolls that will never be used. We even told them that we will not be driving on any toll roads, and that our mileage would be very minimal. However, crooked Maria refused to rent a car to us without getting an additional $200, and insisted that we couldn’t leave the facility without purchasing the “mandatory” unlimited toll package. She quoted one price, then by the time she printed our receipt and asked us to sign the screen, the price went up to nearly double the amount of what she originally quoted. We will NEVER recommend EasiRent, Maria or any staff member of this company to anyone!!!

I felt the booking was misleading. I reserved assuming a cost, but ended up paying much more. Net, I could have found for the same price a rental more convenient and closer or at the airport.

Same as above

Staff needs to understand that when checking in a guest they need to stay focused on the guest and not get interrupted from another staff or answer a phone call.

When my husband went in to let her know, she ignored him. Horrible customer service!! My Credit card was charged $500 instead of it being simply a hold for the 2 day rental. I'm not disputing through the credit card company. Just horrible

I had to take a shuttle to pick up the car. When i showed up they forced me to purchase their insurance even though i already did with my own insurance company at a fraction of the cost. This almost doubled my cost and was told they won't shuttle me back to the airport to go with another company. They also wouldn't allow me to rent for 1 day so i could find a better price elsewhere. I have rented with other companies and used my insurance many times. Other companies may cost more at booking but do not have these extra fees. I will never use this scam company again.