FOX car rental failed miserably

C.GAGNON

United States

Reviewed: Thu, Oct 10, 2019

About FOX RENT A CAR: 5.7 /10

Their customer service and emergency road service was terrible. It took more than 4 hours for customer service to return my call and once they did, they disconnected me when transferring me to emergency road service which is automated. I’d already called them and it took 2 hours for a return call which had I been stranded could have proved dangerous and possibly fatal. Then it was almost 2 more hours before they gave me a new car. Additionally, I’d made an error on the drop-off time of the vehicle. I’d indicated 4:00 am instead of 4:00 pm on the same day. Myoverall cost skyrocketed to 376.00 US $ rather than the CDN rate! Overall, I’m am extremely dissatisfied

Compact SUV | Kia Sportage or similar

8-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

V.Gore

United States

7-day rental

Full-Size | Chevrolet Impala or similar

Reviewed: Tue, Oct 22, 2019

“Good except for the smaller car”

About FOX RENT A CAR: 8.7 /10

I booked a full sized car Chevy Impala or simular. I got aToyota Corolla which is a mid size car

About QEEQ: 8.0 /10

L.Sternberg

United States

6-day rental

Full-Size | Chevrolet Impala or similar

Reviewed: Tue, Oct 22, 2019

“From tears to smiles.”

About FOX RENT A CAR: 8.3 /10

We had a problem with our flight and ended up getting to the car rental late. At first they gave me a hard time and said they would not honor our rental agreement. After telling them what happened to our plane with a fuel leak and being up since 4am they did honor the rental agreement.

About QEEQ: 10.0 /10

R.Snyder

United States

7-day rental

Compact SUV | Kia Sportage or similar

Reviewed: Mon, May 27, 2019

“Best price I found”

About FOX RENT A CAR: 9.0 /10

It took almost an hour once we arrived at the airport to pick up the car. There were initially only two people working and a line out the door. I was offered a million different things I had already declined online when I booked all costing more. Even a discount on tolls which there were none of. I knew that since I had already been to the same area before but the agent didn’t tell me that. Anything for more money. However the vehicle was great as well as the return process.

About QEEQ: 7.0 /10

M.Farrell

United States

7-day rental

Full-Size | Chevrolet Impala or similar

Reviewed: Wed, Apr 24, 2019

“Best price, nice car.”

About FOX RENT A CAR: 9.7 /10

We waited in line over an hour but we got a great Jeep for the money. I’m glad we bought unlimited tolls in Florida. It saved us time and probably a lot of money too.

About QEEQ: 10.0 /10

Easy to book. I like the compare tool.