Exactly what we wanted

Alamo is the best.

They were just fine and the return was particularly efficient

Yes I had a rebooking but I already had the paperwork with the old booking and booking number ; The counter staff didn’t recognise the old number ( panic) But I searched my emails and showed the latest booking ( bingo)… Could anything be done to connect the two?

All good. No problems. Used the self check on machine. Pick up and drop off points are well sign posted.

All good. Used them because they were cheapest.

Love to rent from Alamo because you get to choose any car from the range you rented.

I love that I can get my rental with insurance included at an affordable price. No surprises and no high pressure to pay more at the rental counter.

On picking up the car the member of staff at the Alamo counter tried to tell me the car i had booked was too small for myself and my child and would not fit my two cases in the boot, this was not the case at all, the car very comfortably fit all our luggage in and an extra case plus hand luggage on our return to the airport. He also implied I did not have sufficient insurance even though i had booked the top cover that Easyrentcars offered (including road side recovery). I was made to sign paper work whilst the staff member told me to sign my life away. This was most upsetting and he was obviously trying to oversell and rip off a woman travelling alone with a child. absolutely shocking experience. The back seat of the car was soaking wet, though we were told to return the car empty because of this.

Had no problem at all and would use easyrentcars again.