There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

There was a stone chip on the windscreen which they charged us €466 to repair which is excessive and a con. We are in the process of asking QEEQ to intercede.

Easy booking system

At pickup there was only one clerk and a few large groups waiting, which made the wait really long. Nowhere any signs to find the pickup location, plus we didn’t get the 4 door car as we had reserved and paid for. Car we got was quite nice, just not what was ordered.

Perfect platform, 300 cheaper thin everywhere else.

Excellent service at Ericar. Personnel very kind. Friendly and efficient.

A hidden cost of €30 was added at the desk to with the airport. Ot very happy about that.