Value for Money

Pretty good

Satisfied

Our rental was from Cardiff Airport - unfortunately not the largest airport, therefore a little understaffed. Through no fault of the staff member, he was on his own to process Pick-Up's, Returns, Cleaning and all other related duties at a car hire counter. In my opinion Europcar should have a minimum of 2 members of staff on duty at all times. As always, the vehicles available are excellent, the rental process simple and effortless - will always use Europcar if price allows it

As always, a simple and easy way to save money on car rentals. Only one slight moan - I'm requested to 'upload' rental agreement//Invoice after rental has been completed to gain QEEQ Points, This should not be necessary and be done away with, points added automatically. A small moan on an otherwise excellent website service

The address said north terminal but this was wrong and got sent to south terminal. Waited 45 mins to pick up and first car smelt and had low tyre pressure, so swapped it.

Very easy booking at good prices

Car was not big enough it was a Vauxhall moka and not a Skoda Octavia and it was a petrol model having thought it would be diesel as per last years booking, car had scratches and dints all round which i pointed out when they only had 1 scratch registered and had to amend paperwork, overall very disappointed with vehicle,

Easycar was smooth and helpful