Quick and easy

The process was convenient, and the car was very new. I will choose this company again next time.

Arrived to collect the car 16mins late and the car was no longer available. The existing booking was void and the onsite customer service forced me to upgrade in order to hire a car. Dropping the car off out of hours also needs to include an option for when the airport terminal is closed.

The car provided was an upgrade on the booking due to non-availability of the booking. The car was also brand new so obviously in pristine condition! 20 minute wait for the counter but once we got served, the process was less than five minutes.

Smooth process and no fuss. It would be good to get a confirmation that the rental is complete with no surprise charges or extras. Especially if/when dropping off keys out of office hours.

Counter staff was very helpful as at first the car was not on site but he arranged for the car to arrive but did not have my contact details to update me. Even with this he was very helpful with updates and did his best to get the car asap. Great staff member and also cleaned the car before i drove away. Car was a Citroen C4 which was fantastic and family now want me to buy one lol. Thank you Budget team.

Fantastic service everything was simple and as agreed, cannot fault Easyrentcars at all and will be booking again for sure.

Like: Nice little car, Skoda Fabia, just right for my family. Collection was easy and the staff at the counter really helpful. Drop off was straightforward and everything went really smoothly.