Smooth

Although you need to take a number and queue, the process is overall quite quick! Very good.

Overall satisfactory. Due to a 15-hour flight delay, the staff first commented on my luggage volume, then claimed my insurance didn't cover it, but I declined both.

We waited an hour and a half to get the car it was chaos . The time some people where at the desk was purely down to Europacar trying to sell them extras. One family where at a desk for 35 min and other individuals took 15 to 20 min each crazy when I got to the desk I got my cat in 5 min so the management of the customers at the desk was the issue. It ruined my plans for the day as we where so delayed. .

Lovely car better than expected and allowed plenty of room for packing and comfort. Delay at collection was only due to increase customers collecting at the same time, but team members were polite and friendly

Easy navigation and good communication throughout