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Live chat Email us Service Code: 9938488173
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Not convenient!

Reviewed: Thu, Jan 9, 2020
About ESSENCE: 8.0 /10
Not enough staff working there. Had to wait for a long time to get our car. Staff tried to scare us with issues concerning insurance even though we assured them that we had adequate coverage. Car was new and in great condition. No complaints about the car.
Compact | Nissan Versa or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

J.RODRIGUEZ

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Aug 22, 2019
“was not told about extra charges at end of rental period”
About ESSENCE: 8.0 /10
the car was old and hardly had any fuel.Person at pick up counter was nice to replace for a better vehicle

j.medina-demercurio

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Economy | Toyota Yaris or similar
Reviewed: Sun, Mar 31, 2019
“Terrible and unreliable”
About ESSENCE: 2.0 /10
I paid in advance 3 weeks prior for reservations for a car I was going to need once I got to the airport. The company lost canceled or lost my reservation... and had to seek another car rental which cost more money and over 4 hours of aggravation at the airport. A terrible experience and start to a vacation we planned in advance. Would never refer anyone to this company, was told by other car companies that they are know for doing this like this to other people. I’m seeking to dispute the charge on my credit card. A major pain now deal with all this crap!!

M.Neher

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Economy | Toyota Yaris or similar
Reviewed: Wed, Mar 20, 2019
“Rented many cars over the years. Three hours waiting & calling Easyrentcars was terrible!”
About ESSENCE: 8.0 /10
Great, picked me up in ten minutes then very friendly and helpful.

R.Schlachter

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Full Size | Toyota Camry or similar
Reviewed: Thu, Mar 14, 2019
“I have submitted my complaint to your customer management centre and looking for refund on contract!”
About ESSENCE: 2.0 /10
Would not honour my prepaid rental contract with them! Terrible car, with dents, scratches, scrapes, 2 bald tires! Charged me upgrading for the same Camry car I had originally booked and paid for WTF!!!
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RJB

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 8, 2019
“Final bill was almost double.”
About ESSENCE: 8.0 /10
Final bill was almost double what I thought I had rented the car for. When we got there to pick up car. They told us we were getting a 2 door Ford Fiesta. And we had to upgrade to a 4 door vehicle at additional cost. But in reality I had already rented a 4 door vehicle and we should not have had to upgrade. Then a whole bunch of other charges which we aren't even sure what they are for. Resulting in bill being almost double. Not real happy. Will not use again.

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