Great car service

The car was good, and the staff had a good attitude.

The pick-up point is right at the airport parking lot, with clear signage from various rental companies, making it very convenient. The pick-up procedure is not complicated. My English is quite average, but the staff was very patient, spoke slowly, and used written diagrams, making communication smooth. The car was new, with only 4000 kilometers on it. The Mitsubishi SUV was fuel-efficient, covering nearly 1000 kilometers in 5 days. The only drawback was that it felt slightly underpowered on uphill drives. Overall, it's a good experience.

Counter staff were very helpful & friendly. Pick-up & drop-off was a breeze.

Great staff. Followed the booking EasyRentCars placed even though it differed from what the site said.

Your site said a Rav4 or similar but the booking went through as a smaller ASX. Barely got the luggage in. The info that you sent to Europcar was for a certain size/class of vehicle and the Rav4 in in the next size/class up.. Sadly this is why I couldn't give you 5 stars. Everything else was spot on.

Car rental return signage at Brisbane international airport is hindered by high grass and we thought europcar has a different return location and skip the drive in. We google search and it directs us to domestic airport to return. It is important for stranger driver to see a clear company signage for easy and smooth car return.